Guides: five steps from sign-up to connection

Sign-up lives in the user panel, not on this page. The button below opens the panel's sign-up page; if you already have an account, you can switch to log in from the same page.

Sign-up asks for just two things: a username and a password. VPNWY doesn't require an email address, and your account is active as soon as you submit the form — you go straight to the panel overview. Your username is used for logging in and for order ownership, so pick something you'll recognise easily. Don't reuse a password from another service, and make it long with a mix of character types.

Because sign-up never touches email, there's no 'forgot password' email to fall back on. Save your password in a password manager or your browser's built-in vault right away. If you really do lose it, you can open a ticket in the panel for a human to help — it just takes longer than a self-service reset.

If you see the panel overview showing the current plan as empty and 0 remaining data, your account was created successfully. Next up: choose a monthly plan and pay for it.

Once you're logged in, open the plans page in the panel. The three monthly plans are tiered by monthly data, with price and allowance matched one to one:

• ¥9.9/month: 60GB per month — a good fit for trying things out on a couple of devices or handling light tasks.
• ¥18/month: 250GB per month — suits everyday browsing mixed with video and AI tools.
• ¥28/month: 500GB per month — built for several devices online at once and long 4K sessions.

Traffic resets monthly on your activation date, not on the calendar month. Activate on 8/12, for example, and the next quota refresh lands on 9/12. That detail is worth noting when comparing other services.

If you only need it now and then, or want extra data in a given month, go with a data pack: ¥158/300GB, ¥358/1000GB or ¥658/3000GB. Data packs last until they run out and never expire; they stack with monthly plans and won't be voided when a subscription ends.

The order flow: pick a plan → confirm the amount and billing period → choose a payment method → pay. Payment methods include Alipay, WeChat and USDT. Once payment succeeds, the order status changes to active, your data is credited immediately and the remaining data on the overview page updates to match.

If your subscription is still active and you want to move up a tier, the difference is prorated by the remaining days — no need to buy a whole new month, and nothing you've already paid for goes to waste.

Every monthly plan comes with a 30-day refund, no questions asked. If the routes don't work out for you after signing up, submit a refund request in the panel.

Once your plan is active, head back to the panel overview. It shows your current plan, remaining data and expiry date, and gives you a copy button for the subscription link.

A subscription link is a URL with parameters that clients use to pull the list of servers currently available. It looks roughly like this:

https://example.com/sub?token=YOUR_TOKEN

The link above is an example — both the domain and the token are placeholders. Real links are generated only inside the user panel, one per account, and are never sent by email or any other channel.

The panel usually offers subscription URLs in several formats, each matching a different type of client. Pick the format for the client you plan to use and click copy. If you're not sure which one to choose, copy the default format first and come back for another if the import fails — your plan is unaffected either way.

After copying, don't close the page yet — the next step is pasting this link into your client.

Client installers all live on the download page in the user panel — log in and pick the build for your device. The download page only serves installers to accounts with an active plan, so if it asks you to purchase first, go back a step, complete your order and return.

The path is broadly the same on every platform: install → open → find the subscription or configuration section → paste the link → run one update. Below, each platform in turn.

Windows

On the download page, choose the Windows build and double-click the installer once it's downloaded. On first launch the client usually takes you straight to the subscription setup screen; if it opens the main window instead, find Subscription or Configuration in the left or top menu, click add, paste the subscription link into the address field, save and hit update once. When the update finishes, the server list appears on the main screen, grouped by region. From then on the client pulls the latest servers automatically at every launch — no need to paste again.

macOS

Download the macOS build, open the package and drag the client into your Applications folder. On first launch macOS may warn that the developer is unidentified — allow it once under Privacy & Security in System Settings. From there the path matches Windows: find the subscription or configuration section, paste the link and update. macOS has a shortcut too — if the format behind your subscription link supports one-click import, just click the import button in the panel and the client opens with the address already filled in.

Android

Choose the Android build on the download page, download the package and install it on your device, allowing installs from this source when the system asks. Open the client, go to the subscription or configuration section, paste the subscription link and update. The first time you connect, Android asks you to authorise the VPN connection — confirm once and it won't ask again. While connected, a persistent icon appears in the status bar; that's the system's normal VPN indicator and it disappears when you disconnect.

iOS

The iOS build is listed separately on the download page and takes you to the App Store to install. Once installed, open the client and paste the subscription link into the subscription or configuration section; if the panel offers a one-click import button for the matching format, you can click that instead and the system will open the client with the address filled in. On first connect, iOS asks you to allow a VPN configuration — enter your device passcode or confirm with Face ID or Touch ID.

Linux and other platforms

The Linux desktop client follows the same flow as the platforms above and can use the same subscription link. If you prefer managing configuration from the command line, you can also import a configuration file in the client — save the subscription contents to a local file and load it. Routers and other unconventional devices involve routing rules and forwarding setup, which is longer material covered in the full guide.

Once the import is done on any platform, you should see a server list grouped by region in the client. An empty list usually means the subscription link wasn't copied in full, or the format you picked doesn't match the client — copy it again or try another format.

Once the subscription imports successfully, the client lists every available server, usually grouped by region. Pick one — nearby Asian regions respond faster in most cases; when you need a service tied to a specific country, choose by target region instead.

Click connect. The button switches from Disconnected to Connected, and a running timer plus live speed appear in the interface — that means the tunnel is up.

To confirm the connection is really working, run through these three checks:

1. Open your browser and visit a site that needs an international route. If the page loads normally, your traffic is going through.
2. Search for 'what is my IP' in a search engine and check whether the location in the result now matches the region of the server you picked. This check is more convincing than the first one.
3. Back in the client, watch whether the live speed numbers move. If the connection looks fine but the speed stays at 0, disconnect and reconnect once.

If you can't connect or speeds disappoint, work through this order: try another server in the same region; manually update the subscription in the client; quit and restart the client; check that your system clock is accurate — a large time offset will make the connection handshake fail. If none of that helps, open a ticket in the panel with your client name, OS version and the error message.

For everyday use, keep the client's rule mode (split routing) switched on so local sites connect directly and international sites go through the route. That saves data and keeps local services from being affected by a global proxy. Writing routing rules and custom rule sets is a bigger topic with its own chapter in the full guide.